Canada shipping * All purchase at Horloges de Beauce will be delivered by CANPAR or CANADA POST. * $10.00 delivery freight anywhere in Canada for order of 5 clocks or less. * $6.00 additional freight for C.O.D. * 3 to 20 days delivery. * For all residential delivery, CANPAR will try 2 times and leave a detailed information card for you to pickup your box(es). United States shipping * All purchase at Horloges de Beauce will be delivered by U.P.S. or mail. * All U.S. prices include shipping and duties. * Your order may take 5 to 25 days delivery. * In most regions, U.P.S. will deliver your items at home. In case of absence, U.P.S. will try 3 times and leave a post card number or you can advise to consign. Damage to products * Orders damaged during shipping should be sent back to Horloges de Beauce within 7 days of reception. They will be replaced and postage refunded. Returns – Refund * Items purchased may be returned within 2 weeks of reception. Postage will not be refunded, unless you received them damaged. Please make sure that: * The receipt is returned with the goods, * The goods are return unused, resealable or in the condition they were received.